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Email Setup and Help

Solution

E-mail is hosted by Microsoft Office 365 and supported by CSU's Exchange department on main campus.

To create an account, click this link: http://help.mail.colostate.edu/accounts.aspx.

Once you have an account, if you would like to receive CIRA general notices, please submit a CIRA Help Desk ticket at https://cira.hesk.com/ and include your full name, eID name, and email address.

You can get online assistance at http://help.mail.colostate.edu/. This website should answer most questions and problems. If the website does not have the answer, you can contact them for direct support at help@colostate.edu.  

You can log directly into your e-mail account using the Office 365 web portal at Office 365 Portal. Your username is eID(shortname)@colostate.edu. Your password is your eID password.

If you need to change your password or make changes to your email account, this is done at https://eid.colostate.edu/.

Since e-mail is private and tied to your CSU eID, CIRA can only provide support for client setup and client issues (Outlook, etc.).

If you have other questions or issues not answered above, please submit a CIRA Help Desk ticket at https://cira.hesk.com/.

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Public Folders and Calendars
Article details
Article ID: 27
Category: Knowledgebase

 
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