Knowledgebase
CIRA > CIRA Help Desk > Knowledgebase

Search help:


Network Connections (Wall Jacks and Wireless), Static IP Request, and Settings

Solution

Network Connections

  • Hard Wire Wall Jacks

Hard wire connections are available throughout the buildings. These connections are for employees only. Visitors are required to use the wireless network. If you need a wall jack activated for a hard line connection, please determine the type of connection you need (DHCP, Private Static, or Public Static) and submit a Help Desk ticket with the relevant information described below.

DHCP (Dynamic IP Assignment)

In general, please use DHCP. DHCP is the network mode where your system will automatically obtain a valid IP address and your system does not serve information. DHCP systems to not get a DNS (Name to IP) entry. Our DHCP address range is 10.1.108.X thru 10.1.109.X. If you need a wall jack activated for DHCP, please submit a Help Desk ticket including:

1. The building and room number.

2. The wall jack number (all digits).

Static (Static IP Assignment)

Static IP is the network mode where your system will be assigned a permanent IP address and will be given a DNS (Name to IP) entry. We have both public and private static IP addresses available. A public static IP address should only be requested if your system serves information outside of CSU. Note that public servers are visible to the world and require proper security setup. Public static IP addresses are in the range 129.82.108.X thru 129.82.109.X. Private static IP addresses allow your system to serve data from within the CSU network. Private static IP addresses are in the range 10.2.108.X thru 10.2.109.X. Systems that use a static IP must have Ping enabled. Systems that don't respond to a Ping request within 30 days will have their IP released.

If you require a static IP address for a system, please submit a help desk ticket including:

1. Public IP or Private IP.

1a. If requesting a Public IP, provide the reason you need a Public static address.

2. The name of the system.

3. System type (Desktop, Laptop, Server, Network Attached Storage, Printer, Virtual Machine).

3a. If Virtual Machine, you must use a Private Static IP.

4. OS (Windows, Mac, Linux, Other).

5. Primary user.

6. The building and room number.

7. The wall jack number (all digits).

  • Wireless

The wireless network is named "csu-eid" and csu-guest. To use csu-eid, you will need your CSU eid username and password to authenticate. http://www.acns.colostate.edu/Connect/CSU-eID.

Visitors can use the csu-guest network. Please refer to this article for additional help: http://www.acns.colostate.edu/Connect/CSU-Guest.

Note that wireless connections always use DHCP (Dynamic IP assignment).

 

Network Settings

For static IP assignments, you must enter the assigned IP along with the information below into the system network settings.

For Public IP's:

Mask:      255.255.254.0

Gateway: 129.82.108.1 

For Private IP's:

Mask:      255.255.254.0

Gateway: 10.2.108.1

DNS:

129.82.103.78 Primary

129.82.103.79 Secondary

Time Servers (as needed):

ntp1.colostate.edu

ntp2.colostate.edu

Related articles CIRA Data Archive
Email Setup and Help
CIRA FTP Server
Remote Access (External to CSU)
Public Folders and Calendars
Article details
Article ID: 19
Category: Knowledgebase

 
« Go back